Dell Inspiron 1470 14 Inch Laptop Cherry Red

Dell Inspiron 1470 14 Inch Laptop Cherry Red
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First off let me say that I have been a loyal Dell buyer, this laptop was my third Dell. Now, I hate this 1470 Dell Laptop. I only had it five mos when the hard drive went. After two hours (no exaggeration) on the phone with their nice but inept tech, he finally agreed that the hd was defective. They sent me a replacement hd to install. I called them for help installing it, as instructed. The tech I got this time was extremely difficult to understand, after numerous "what" I did as instructed. But the instructions were wrong, so he said to return the laptop and replacement hd to Dell and they would repair it. OKAY, I was in agreement.
Two weeks later I get the laptop back, it had not been shut down properly, the computer would not reboot, and another 45minutes of frustration with Dell. I finally got it working, but they insist it was not repaired. Phone calls kept coming from them (one at midnight) asking me if the replacement hd had arrived. In frustration I stopped picking up their calls. Now I am getting letters asking why I didn't send the defective hd back. I tried calling them to explain that I didn't take the hd that was defective out of the computer when I returned the laptop for repair so they have it, but the woman did not understand what I was saying. So she then told me not to worry about it. Again, in frustration I have written a letter to them explaining the whole process I went through.
Back to the laptop, it is irratic. I will be typing and the cursor will jump around causing me to lose my information. I have tried everything to no avail. I would have given it one star except the quality of the screen is good.
Would I recommend this laptop: NO NO NO. And, customer service is plain awful to deal with. Do not buy this laptop.